Sales & marketing
- Inbound lead capture, enrichment and CRM routing
- AI-drafted first-touch replies, reviewed by a human
- Multi-channel follow-up sequences across email, LinkedIn and WhatsApp
- Always-on pipeline and campaign dashboards
Use cases
What we can build for you.
A starting menu of automations Castyl designs across departments and industries. Every engagement is scoped to your operation — these are illustrative, not pre-built products.
By department
Where teams typically feel the most drag — and where automation creates the most leverage.
Customer support
- AI agents that resolve common questions on web, WhatsApp and email
- Ticket triage, tagging and routing to the right team
- Knowledge-base answers cited from your own docs
- Seamless human handoff with full conversation context
Operations
- Onboarding and KYC workflows with document capture and verification
- Internal request automation across Slack, Teams and email
- Scheduled audits and exception reports
- Cross-system status syncing so nothing falls through the cracks
Finance & back office
- Invoice and receipt OCR pushed into your accounting system
- Reconciliation across bank, payment and ledger data
- Automated approvals with policy checks and audit trail
- Weekly and monthly reporting delivered straight to leadership
By industry
A snapshot of the sectors we're built to serve. If yours isn't listed, get in touch — chances are we've seen the workflow.
Onboarding flows, in-product support agents, billing and renewals automation, churn-risk reporting and lifecycle ops.
Patient intake and triage, appointment scheduling, document processing and internal AI assistants over clinical and admin docs.
Reconciliation, reporting, document processing and internal AI assistants over policy and procedure docs.
Order and refund automations, supplier syncing, AI customer support and merchandising operations.
Inventory syncing, supplier and procurement workflows, quality checks and supply-chain exception reporting.
Lead capture and routing, contract and document processing, tenant communications and property management workflows.
Case studies coming soon.
Castyl is a new agency and we're choosing our first engagements carefully. Real case studies will live here once we've shipped them — no invented numbers in the meantime.